RankMiner is Changing the Way
Call Centers do Business
Only RankMiner Predicts Agent & Customer Success
Get agent productivity gains of 20% or more with RankMiner Agent Insight by automatically analyzing every call. Target struggling agents for additional training before they’ve negatively impacted countless customers.
65% of customer satisfaction is HOW Your Customers FEEL after speaking with your agents. Find out which customers will leave and which will buy more with RankMiner Customer Insight by automatically analyzing every call
Employee attrition costs your call center tens of thousand of dollars every year. Systematically identify which of your top performing agents are likely to leave before it’s too late.
Rank Miner is Unique
RankMiner is the only predictive voice analytics solutions that gives you the emotional intelligence to make informed business decisions. Would you like to know which prospects will say YES, which customers are at risk for leaving, and which phone agents are hurting your business?
Your Success Is Our Success
Its not what you say, its how you say it! RankMiner’s predictive voice analytics engine is customized using YOUR call data ensuring each prediction drive success in YOUR call center. See what our customers have to say!
Intelligence to Grow Your Business
Using Machine Learning, RankMiner’s predictive voice analytics solutions leveraging the emotions behind the voice. Predict which prospects will turn into sales, which customers will leave, and which agents need help. Enable your call center to quickly and easily increase conversation rates and turn more calls into revenue.