RankMiner is Changing the Way Companies do Business
As a call based business, it’s impossible to listen to every call. Even if you could, it would be difficult to determine if someone who said, “maybe” or even “no” was worth another try. RankMiner listens to 100% of your calls and lets you know who is worth pursuing and who is not. Because RankMiner separates your agents and customers voices, we can also provide rankings for agent performance.
The key to RankMiner voice analytics success are the 176 feature vectors that allow voice analytics to ignore the words that people say and analyze emotional behavior and tone.
Our data scientists and machine learning developers have created industry-leading predictive models that will help you increase your revenues and decrease operating costs to generate greater profits.