One of the greatest indicators of success for phone agents is their ability to go beyond spoken words and identify subtle verbal cues to nudge prospects forward. Even though call centers always have high-performing phone agents who are naturally gifted with this skill, it has been impossible (until now) for organizations to systematically capture that engagement.
Using patented predictive analytics software and Artificial Intelligence techniques, call centers are now able to automatically and objectively quantify voice qualities that were previously thought to be subjective. This means targeting the prospects most likely to close which results in more profits for your call center.
Get your copy of the white paper now to learn:
- How Artificial Intelligence & Predictive Analytics can help your agents close more deals
- Step-by-step walkthrough of how Artificial Intelligence can work for you
- What it means to objectively capture prospect behavior and personality information
- Why automating the analysis of customer engagement can increase your profits
Be an industry pioneer! Download the white paper to learn more about how Artificial Intelligence is helping sales-oriented call centers improve the way they do business!