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Case Studies

Receivables Performance Management

| Case Studies, News & Views | No Comments

RPM is a national leader in accounts receivable management, servicing Bank Card, Auto Finance, Telecommunications, Media and Utilities, Healthcare, Commercial Finance, and Small Businesses. According to Chris Vittoz, RPM’s Chief…

A Niche Collection Agency Servicing Telecom Debt

| Case Studies, News & Views | No Comments

The Situation:  DCI officials believed that their conversion rate of non-payers-to-payers was satisfactory and little could be done to improve their performance. The Challenge:  Since DCI executives were skeptical that…

It’s just amazing the results we have gotten so far by using this product. We look forward to the future advances with the product.

Gordon Beck Diversified Consultants Inc

The ease of implementation was just icing on the cake – we plan to leverage their Predictive Analytics to improve our agents’ performance as well.

Chris VittozReceivables Performance Management (RPM)

Our first ViciHost client to use RankMiner’s Predictive Voice Analytics software experienced a 41% increase in sales. They had experienced so much success with RankMiner that they shifted all of their outbound sales campaigns to run through the software.

Matt Florell | ViciDial